A typical prescription looks similar to this:

Depending on the optical store's practice, the template of your prescription may differ slightly. However, the details we require on your prescription would be the sphere (sph), cylinder (cyl) and its corresponding axis, as well as the pupillary distance (PD). Occasionally the PD may be recorded as monocular (each eye separately, as seen above) or binocular (a combination of both eyes).

The sphere values indicate the degree of myopia (i.e. short-sightedness) or hyperopia (i.e. long-sightedness) that you have. A negative (-) sign infront of the sphere value means you are short-sighted or myopic. A postive (+) sign infront of the sphere value means you are long-sighted or hyperopic.

The cylinder values indicate the degree of astigmatism that you have. It is usually recorded with a negative (-) sign in Singapore.

The axis indicates the orientation of the astigmatism. It can be anywhere from 1 to 180 degrees.

To checkout your shopping cart, you'll first need to create an account so that we can process payment. You may refer to our shopping guide for more details.

Should you decide to order prescription lenses with your frame purchase, you must be at least 16 years of age, and not have any eye disease or medical condition that may affect vision (in accordance with the regulations set by Singapore's Optometrists & Opticians Board). You will be required to provide a valid prescription from your optometrist or ophthalmologist for verification before we can proceed with your prescription lens order. You are strongly advised to have your eye health and prescription checked before purchasing any prescriptive eye wear.

To checkout your shopping cart, you'll first need to create an account so that we can process payment. Please refer to our shopping guide for more details.

As our frames and sunglasses are assembled-upon-order, please allow up to 14 business days from your order date for us to craft and ship your items. If you have opted for prescription lenses to be made, please allow 15-20 business days from your order date for us to fulfil your order. An email with a tracking number will be sent to you once your order is shipped.

Once shipped, you should usually receive your order within 3 business days.

You may visit our partner clinic to have your glasses adjusted by an optometrist. You are advised to contact them for an appointment before heading down. Frame adjustment services are complimentary for frames purchased from wear-axis.com.

Partner clinic details:

Asia Retina Eye Surgery Centre

290 Orchard Road #15-10, The Paragon, Singapore 238859

Contact no.: 6732 0007

Opening Hours:

Monday to Friday 9am to 5pm

Saturday 9am to 12pm

(Closed on Sunday & Public Holidays)

We charge a flat fee of $8 for delivery within Singapore.

We provide repair services on a case-by-case basis. Please send us an email at support@wear-axis.com with the following details and one of our team members will reach out to you in 2 business days:

1. Order reference

2. Issue(s) with frame with clear photos and/or videos

Our frames are assembled-upon-order. If we are unable to fulfill your order, our team will reach out to you.

Our frames are assembled-upon-order. If we are unable to fulfill your order, our team will reach out to you.

As per regulations in Singapore, if you are buying your frames with prescription lenses online, you are required to provide a valid prescription. Therefore, you will be asked to complete the Prescription Verification form in your cart before checkout. This is to allow our optometrists to verify the prescription you have provided before we are able to process your lens order.

*Please ensure your prescription also contains the following information:

- Your full name, date of birth

- Date of eye examination

- Name of the prescriber, including the address of the optical practice

- Pupillary distance

- Issue date and expiration date of prescription

If you're unsure, you can always contact us at support@wear-axis.com and we will gladly assist you.

In the above example, the binocular PD is 64 mm.

Your pupillary distance refers to the space between the centre of your pupils, which are the smaller darker circles in both eyes. The unit of measurement is always in millimetres (mm) instead of centimetres (cm). If it is not provided in your spectacle prescription, you can get it measured on your own. All you need is a mirror and a ruler.

Start by following these steps:

1. Stand approximately 30cm away from a regular mirror.

2. Hold a ruler against the top of your eyebrows.

3. Close your right eye, and align the ruler so that the 0mm is in line with the middle of your left pupil.

4. Look straight ahead at your own reflection.

5. Now open your right eye, and keep your left eye closed.

6. The millimetre (mm) that is in line with the centre of your right pupil reflects your PD.

7. If unsure, record this result first and repeat steps 1-6 several times to ensure the results are accurate and consistent.

Why is your pupillary distance important?

All uncut ophthalmic lenses have an optical centre, which refers to a zone within the lens that your eyes should be viewing from.

Having your PD measurement allows us to determine the correct position of wear, or the ideal horizontal position of the optical centres for the lenses in your frames.

This is especially important for anyone with higher prescriptions above ±3.00 (300 degrees), as a well centered lens reduces any visual discomfort produced by unwanted deviations of light when seeing grossly off-centre from the intended optical zones.

Yes. We can arrange delivery to all residential and corporate addresses within Singapore. However, we cannot support any deliveries if it is located within restricted areas, or any hotels in Singapore.

Please ensure someone is present on the day of the delivery to receive the items. Re-delivery fees will be charged for each unsuccessful delivery.

Our operating hours are from Monday - Friday, 9AM - 5PM. All emails or enquiries received on our website or social media platform(s) outside of our operating hours will be attended to within the next 2 business days. Do note that business days does not include Saturdays, Sundays and public holidays.

Please be patient with us if you have sent us an email over the weekend, and we’ll try our best to attend to your enquiry as soon as possible.

You may log in to your account to check on your order status. You’ll receive an email notification when your order has been placed, shipped and completed.

You may log in to your account to check on your order status. You’ll receive an email notification when your order has been placed and completed.

As a rule of thumb, increasing the lens index allows the lenses to be thinner.

The amount of the lens thickness is dependent on the values in your prescription. The higher your prescription values, the thicker the appearance of your lenses (in a standard sized frame).

We recommend higher index lenses if you have prescription values of or above 300 degrees. This not only prevents the lenses from looking thick and obvious (when mounted on the frames), but also reduces any effect of 'magnification/minification' on your eyes when worn, keeping them lightweight and comfortable for wear throughout the day.

At wear-axis.com, we provide prescription lenses with a multi-coat that provides UV400 protection, anti-reflection and scratch-resistance. Most establishments provide standard optical lenses with a 1.56 lens index, which is generally recommended for prescriptions with combined values below ±3.00 (300 degrees). We offer our prescription lenses in several different indexes:

1.60 index

Optical lenses with an index of 1.60 are thin and durable, and usually recommended for prescriptions with combined values ranging between Plano and up to ±4.00 (i.e. 0 to 400 degrees).

1.67 index

Thinner lenses with an index of 1.67 is highly recommended for any prescriptions with combined values that fall within a range of between ±4.00 and ±5.00 (i.e. 400-500 degrees).

1.74 index

The thinnest lens index available for mass market use, ultra-thin lenses have a lens index of 1.74 and is recommended for any prescriptions with combined values above ±5.00 (i.e. 500 degrees) onwards.

If you are still unsure on which lens index is most suitable for you and would like a professional opinion, reach out to us for further assistance.

Our website does not help to reserve items after adding them to your Shopping Cart. All items are only guaranteed when full payment has been made successfully for your order.

Thank you for taking an interest in our products! However, we do not ship outside of Singapore at the moment. Kindly reach out to us if you would like us to ship to your country.

Our website does not help to reserve items after adding them to your Shopping Cart. All items are only guaranteed when full payment has been made successfully for your order.

We apologize that all orders cannot be amended or cancelled once successful payment is made and an order confirmation email has been sent.

All items sold are non-exchangeable and non-refundable. Therefore, it is crucial that you verify your order before proceeding with payment during checkout.

We apologize that all orders cannot be amended or cancelled once successful payment is made and an order confirmation email has been sent.

All items sold are non-exchangeable and non-refundable. Therefore, it is crucial that you verify your order before proceeding with payment during checkout. If you are unsure about which prescription lens to opt for, or if they are available in your required prescription, please email us at support@wear-axis.com with your enquiry before placing an order.

All frame dimensions provided are unique to each design.

Please refer to the frame measurements of each product before making any purchases. You can compare it to the measurements of your current glasses.

Please note that we do not accept any product(s) exchanges.

All frame dimensions provided are unique to each design.

Please refer to the frame size and width stated in the product information of each item before making any purchases. You may refer to our size guide for more information.

Please note that we do not accept any product(s) exchanges or refunds for issues pertaining to the frame size or fit.

We accept all major credit cards including VISA, Mastercard, American Express via Stripe on our website.

One of our representatives will reach out to you to update on the status of the item and its estimated availability, before any delivery arrangements are made.

One of our representatives will reach out to you to update on the status of the item and its estimated availability. If fulfilment is not possible due to unforseen circumstances, we will issue a refund for the amount paid for the affected item.

We are able to process payments with Stripe (VISA, Mastercard, Amex, JCB, Unionpay) on our website. Please ensure the transaction is completed within 30 minutes after the order confirmation has been sent. All transaction fees are fully absorbed by AXIS.

Orders will be automatically cancelled if payment is not received within the given timeframe of 30 minutes. All listed item prices and payment processing are in Singapore dollars only.

As our frames are assembled-upon-order, please allow 14 business days from your order date for us to craft and deliver your items. An email with a tracking number will be sent to you.

Free delivery is available if your order amount exceeds SGD 200.00

Otherwise, we charge a flat fee of $10 for delivery.

We are very sorry you received a defective item! Please send us an email at support@wear-axis.com within 5 days from the date of delivery with the following information:

1. Your order reference

2. Name of product that is defective

3. Clear photos and/or videos showing the defect

One of our team members will reach out to you within 2 business days to assist you with a replacement. If a replacement piece is not available, a refund will be issued for the affected item.

As much as AXIS strives to capture the most accurate colour of the products seen on our website, colour differences may be present due to individual screen settings. We regret to inform you that colour discrepancy is not considered a defect and is hence not eligible for an exchange/refund.

Yes. We can arrange delivery to all residential and corporate addresses within Singapore. However, we cannot support any deliveries if it is located within restricted areas, or any hotels in Singapore.

Please ensure someone is present on the day of the delivery to receive the items. Re-delivery fees will be charged for each unsuccessful delivery.

We are very sorry for the mix-up! Please send us an email at support@wear-axis.com within 5 days from the date of delivery with the following information:

1. Your order reference

2. Name of product that is missing from order

3. Photo of wrong product received

One of our team members will reach out to you within 2 business days to assist you with an exchange.

Before you proceed with the purchase, please email us at support@wear-axis.com with the following details:

- The name(s) of the frame(s) you are interested in

- A copy of your latest prescription from your optometrist/ophthalmologist

Our team members will be able to advise you accordingly.

Thank you for taking an interest in our items! However, we do not ship overseas at the moment.

We apologize that all submitted orders cannot be amended upon successful payment and order confirmation.

We strive to make your prescription lenses exactly according to the prescription you have provided. As the prescription is not provided by us, we are unable to provide any warranty, replacement or refund should the vision be unclear or uncomfortable.

We do not accept any returns or exchanges of our product(s) unless they have a manufacturing defect. If you have a product with a manufacturing defect, please email us with the following details:

1. Your order reference

2. Name of product that is defective

3. Clear photos and/or videos showing the defect

One of our team members will review your case and reach out to you within 2 business days to assist you.

Issues pertaining to product fit or sizing, as well as colour or textural discrepancies are not considered defects. Therefore, products with these issues are not eligible for an exchange or refund.

We will only provide a full refund on the price of the product(s) in the event the product(s) you have purchased are unable to be fulfilled.

We do not accept any return or exchange of our Products.

You are not required to mail back the defective Product (or parts thereof) in the event of any manufacturing defects. No additional fees will be imposed when replacement items are delivered to you.

We will only provide a full refund on the price of the Product in the event the Product(s) you have selected are no longer in production.

In order to process your prescription lens order, a valid prescription from your eye care provider (i.e. optometrist or ophthalmologist) is required.

If you don't have an eye care provider, you may choose book an eye examination with our partner clinic, Asia Retina Eye Surgery Centre, to have your prescription checked and eye health screened by an optometrist. A prescription will be issued after the examination.

Alternatively, you may opt to purchase the frame without lenses and have your prescription lenses done in an optical practice of your choice.

All spectacle frames have limited manufacturers' warranties. In the event that the frames (or parts thereof) are found to have manufacturing defects, we will attempt to resolve it by providing replacement frames of the same model, or a full refund if the same model has been discontinued.

We do not cover any damages arising from misuse, abuse, mishandling or from normal wear and tear usage.

In the unlikely event that your items are damaged during shipping/delivery, email us within 48 hours upon receipt, providing your order reference, pictures and videos of the damages so that we can follow up on the matter.

As much as

AXIS

strives to capture the most accurate colour of the products seen on our website, colour differences may be present due to individual screen settings.

All frames and sunglasses have limited manufacturers' warranties for 6 months from date of purchase. In the event that the frames (or parts thereof) are found to have manufacturing defects, we will attempt to resolve it by either providing a replacement of the affected part(s) or replacing the entire frame.

The warranty does not cover any defects or damage arising from accidents, misuse, abuse, improper care, mishandling or from normal wear and tear usage.

As much as AXIS strives to capture the most accurate colour of the products seen on our website, colour differences may be present due to individual screen settings. We regret to inform you that colour discrepancy is not considered a defect and is hence not eligible for an exchange or refund.

If you believe that you have a defective product, please email us at support@wear-axis.com with the following information:

1. Your order reference

2. Name(s) of defective item(s) and details of the defect

3. Clear pictures and/or videos of the defect

One of our team members will review your case and reach out to you in 2 business days.

The prescription lenses that you purchase from us have to be prepared strictly according to the specifications indicated in the prescription. We are unable to make any changes or adjustments to the prescription provided.

Our operating hours are from Monday - Friday, 9AM - 5PM. All emails or enquiries received on our social media platform(s) outside of our operating hours will be attended to within the next business day.

Due to high volume, we may require 1-2 working days to attend to your emails. Please be patient with us if you have sent us an email over the weekend, and we’ll try our best to attend to your enquiry as soon as possible.

Please take a screenshot of the error message and email us at support@wear-axis.com. One of our team members will be in touch with you.

We ship via standard courier and your order will be delivered to your doorstep.

We strive to make your prescription lenses exactly according to the prescription you have provided. As the prescription is not provided by us, we are unable to provide any warranty, replacement or refund should the vision be unclear or uncomfortable.